Support
Questions, problems, ideas: they all go to the same inbox, and it’s read by the person who builds the app.
support@settlano.com. We aim to reply within two working days (usually much faster during the beta).
Billing, renewal, cancellation and refunds are handled by Apple, which sells the subscription: reportaproblem.apple.com or Apple Support. How complaints work, and your rights, are in the Terms of Use. A consumer dispute in Malta that no other dispute-resolution entity can hear goes to the Complaints and Conciliation Directorate of the Office for Consumer Affairs (MCCAA), mccaa.org.mt.
Beta testers
If you spot a bug or a number that looks off, reply to your TestFlight invite email; screenshots help. TestFlight’s built-in “Send Beta Feedback” (take a screenshot, then tap Share) attaches everything we need.
Common questions
The FAQ on the home page covers the basics: who Settlano is for, where your data lives, what it costs, and when Android arrives.
A note on tax questions
We can explain what Settlano computes and why, and every Tax Coach tip cites its legal source. But Settlano provides planning estimates, not tax advice. For rulings on your specific situation, your accountant or the Malta Tax and Customs Administration is the right door.